At Hayax, we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and shop at our website.
1. Information We Collect
When you make a purchase or create an account on our store, we collect personal information necessary to fulfill your order. This includes:
Your Name
Shipping and Billing Address
Email Address
Phone Number
2. Payment Information & Security
We use Razorpay as our trusted third-party payment gateway for processing payments.
Hayax does not store, save, or access your credit card, debit card, or net banking details.
All online transactions are encrypted and processed securely through Razorpay, which adheres to the strict security standards set by PCI-DSS (Payment Card Industry Data Security Standard).
3. How We Use Your Information
We use the information we collect strictly for the following purposes:
To process, fulfill, and ship your abaya orders.
To send you order confirmations, tracking updates, and support messages.
To respond to your customer service inquiries via email or WhatsApp.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We only share necessary details (like your name, address, and phone number) with our trusted courier and logistics partners strictly for the purpose of delivering your order.
5. Cookies
Our website uses “cookies” to enhance your shopping experience, remember the items in your cart, and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect how the website functions.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
