Here is the content for your Shipping & Delivery Policy. Razorpay requires this page to verify that you have a clear timeline for fulfilling and delivering physical goods to your customers.
Please review the bracketed information like [2-3 days] and adjust the timelines and charges according to your actual courier partner (like Shiprocket, Delhivery, etc.).
Shipping & Delivery Policy
At Hayax, we are committed to delivering your abayas in the best possible condition and as quickly as possible. Please read our shipping policy carefully to understand our delivery process.
1. Order Processing Time
All orders are processed and dispatched from our warehouse in Attapur, Hyderabad, within [1 to 2 working days] of order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
2. Estimated Delivery Time
Local Deliveries (Hyderabad): Delivered within [2 to 3 working days] after dispatch.
Rest of India: Delivered within [5 to 7 working days] after dispatch, depending on the destination pin code.
Please note that unexpected weather conditions, strikes, or courier delays may occasionally affect delivery timelines.
3. Shipping Charges
We offer [Free Shipping] on all prepaid orders across India.
(Optional – If you charge for shipping, replace the above line with: We charge a flat shipping fee of Rs. [Amount] on all orders below Rs. [Amount]. Orders above this value qualify for free shipping.)
4. Order Tracking
Once your order is dispatched, you will receive a confirmation email and SMS containing your tracking number and a link to track your package live.
5. Incomplete or Incorrect Address
Please ensure that you provide your complete address, including the correct PIN code and a working mobile number at checkout. Hayax will not be responsible for delays or undelivered packages caused by incorrect or incomplete shipping details provided by the customer.
